Microdata USA LIMITED WARRANTY

Microdata USA is dedicated to quality craftsmanship and is pleased to offer this Warranty. We suggest that you read it thoroughly. Should you have any questions, please contact Microdata USA at the telephone number listed below.

PRODUCTS COVERED:
This warranty covers Microdata USA Systems and components.

LENGTH OF WARRANTY:
This warranty is in effect for one year from the date of first consumer purchase unless otherwise specified on the original invoice. Parts that are replaced by Microdata USA during in-warranty service do not assume a new warranty. First 30 days it will be replacement warranty. After 30 days we will send it to the manufacturer. The processing will take approximately 4 to 6 weeks.

WHO IS COVERED:
This warranty only covers the original purchaser of the product, who must reside in the United States.

WHAT IS NOT COVERED:
This warranty does not cover the following:

  1. Damage occurring during shipment of the product to Microdata USA for repair (claims must be made to the carrier).
  2. Damage caused by accident, abuse, negligence, misuse, improper operation or failure to follow instructions contained in the owner’s manual.
  3. Damage caused by an act of God, including without limitation, earthquake, fire, flood, storms or other acts of nature.
  4. Any cost or expense related to the removal or reinstallation of the product.
  5. Service performed by an unauthorized person, company or association.
  6. Any product, which has had the serial number, defaced, altered or removed.
  7. Any product, which has been adjusted, altered or modified without Microdata USA’s consent.
  8. Any product not distributed by Microdata USA within the United States.
  9. Any product not purchased directly from Microdata USA.
  10. Any product, which is already warranted by the original manufacturer.

 

HOW TO OBTAIN WARRANTY SERVICE:

You are responsible for delivery of the product to the authorized Microdata USA Service Center or Microdata USA for repair and for payment of any initial shipping charges. Microdata USA will, at its option, repair or replace the product with a new or reconditioned product without charge. If the repairs are covered by the warranty, the product was shipped to an authorized Microdata USA Service Center, the original product purchase was shipped by Microdata USA to the purchaser and the repair request is within three weeks from the date of purchase Microdata USA will pay for the return shipping charges by regular ground freight. If faster service is required the customer will pay for the additional shipping charges.

You should provide a detailed description of the problem(s) for which service is required.

You must supply proof of your purchase of the product.

You must package the product securely to avoid damage during shipment.

You must return all books, diskettes, and packaging material and other related accessories in new condition (reasonable damage to exterior packaging due to shipment is accepted if the product was packaged for shipment properly).

HOW WE LIMIT IMPLIED WARRANTIES:
ANY IMPLIED WARRANTIES INCLUDING FITNESS FOR USE AND MERCHANT ABILITY ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY SET FORTH ABOVE AND NO PERSON IS AUTHORIZED TO ASSUME FOR Microdata USAJ ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT.

HOW WE EXCLUDE CERTAIN DAMAGES:
Microdata USA EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE PRODUCT. THE TERM “INCIDENTAL DAMAGES” REFERS TO EXPENSES OF TRANSPORTING THE PRODUCT TO THE Microdata USA SERVICE CENTER, LOSS OF THE ORIGINAL PURCHASER’S TIME, LOSS OF THE USE OF THE PRODUCT, BUS FARES, CAR RENTALS, COMPUTER RENTALS OR OTHER COSTS RELATING TO THE CARE AND CUSTODY OF THE PRODUCT. THE TERM “CONSEQUENTIAL DAMAGES” REFERS TO THE COST OF REPAIRING OR REPLACING OTHER PROPERTY, WHICH IS DAMAGED WHEN THIS PRODUCT DOES NOT WORK PROPERLY. THE REMEDIES PROVIDED UNDER THIS WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS.

HOW STATE LAW RELATES TO THE WARRANTY:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In addition, some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you.

HOW TO CONTACT CUSTOMER SERVICE:
Should you require service, please call the following number:
(408) 278-8500

 

 
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